Privacy Policy

themed image
 
   

London Fire Equipment:

London Fire Equipment is a locally owned family business established in 1978. We currently employ 10 full time and 3 part time employees with 5 service vehicles ready to serve you.
Over the past 38+ years, we have been providing quality fire protection services to the commercial and industrial sectors as well as government, fire departments, restaurants, school boards, property managers and the general public.
We want to say thank-you for your patronage!
London Fire Equipment Ltd., a name you can trust, equipment you can depend on!.

 


 

Privacy Policies

London Fire Equipment Ltd

recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.londonfireequipment.com
The Site is operated by London Fire Equipment Ltd.

If you have questions or concerns regarding this statement, you should first contact our site coordinator at londonfire.equipment@bellnet.ca or by postal mail to:

  • London Fire Equipment Ltd
    3392 Wonderland Rd. South
    Building 2, Unit 11
    London, Ontario
    N6L 1A8

 

 

 

Identifying Information. In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, London Fire Equipment Ltd requests identifying information when you:

  • Register on our web sites.
  • Place an order.
  • Provide feedback to an online survey or tell us about an idea or suggestion.
  • Participate in a rebate program, contest, or other promotional offer.
  • Request a SPECIAL SERVICE
  • Request information or files from technical support or customer service.


In these instances, London Fire Equipment Ltd will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

What London Fire Equipment Ltd Will Do With Your Information.

If you choose to give us personal information for any of the purposes above, this information is retained by London Fire Equipment Ltd and will only be used by London Fire Equipment Ltd to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

What Others May Do With Your Information.

London Fire Equipment Ltd does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time London Fire Equipment Ltd may use agents or contractors who will have access to your personal information to perform services for London Fire Equipment Ltd (such as DATABASE MAINTENANCE, UPGRADES, PRODUCT CHANGES), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for London Fire Equipment Ltd. In addition, London Fire Equipment Ltd may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.

London Fire Equipment Ltd On-line Store.

The London Fire Equipment Ltd On-line Store is designed to give you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the Sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password.

When purchasing products through our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

Third Party Links

londonfireequipment.com does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.londonfireequipment.com, London Fire Equipment Ltd cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

Cookies

At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.

Children's Privacy Protection

London Fire Equipment Ltd is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Changes to this Policy

London Fire Equipment Ltd may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.
Contacting Us. If you have any questions about our privacy policy and/or the practices of our web site, you can write to:

 

  • London Fire Equipment Ltd
    3392 Wonderland Rd. South
    Building 2, Unit 11
    London, Ontario
    N6L 1A8

Credit Card Security

We know customers are concerned about credit card security.
If you choose to use a credit card. account, your personal credit card information will not be retained by London Fire Equipment Ltd.